Refund Policy

At Geekcon, we strive to provide an unforgettable experience for all attendees. However, we understand that sometimes plans change. Please review our refund policy below:

1. Ticket Refund Policy

• All ticket sales are final and non-refundable unless the event is canceled by Geekcon.
• In the event of cancellation, ticket holders will receive a full refund through the original payment method.
• If the event is postponed, tickets will remain valid for the rescheduled date. No refunds will be issued for postponements.

2. Merchandise Refund Policy

• Purchased merchandise is non-refundable unless it is defective or damaged upon receipt.
• If you receive a defective or incorrect item, please contact our support team within 7 days of purchase with proof of purchase and images of the issue.
• Exchanges may be offered depending on stock availability.

3. Vendor & Exhibitor Refund Policy

• Vendor and exhibitor fees are non-refundable unless the event is canceled.
• If an exhibitor or vendor cannot attend, booth fees will not be refunded but may be transferred to a future event, subject to approval.

4. Contact Us

For any refund inquiries, please contact us at [your email or support contact] with your order details. Our team will respond as soon as possible.

We appreciate your understanding and look forward to welcoming you to Geekcon!